cherdon

I keep getting the following error and each time i click on dont send it still comes back up, have to drag it to bottom of screen to keep it out of my way. When i click on data error report contains, i get the following:

C:\DOCUME~1\don\LOCALS~1\Temp\WERf080.dir00\iexplo re.exe.mdmp
C:\DOCUME~1\don\LOCALS~1\Temp\WERf080.dir00\appcom pat.txt

Can you please tell me what to do to fix this issue. Thanks in advance. This problem is causing havoc.

PaNkAJ

Don't Use IEXPLORE, as Microsoft suggest to do it or Upgrade the Version...

Use Firefox, It is the safest & Fastest Browser

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cherdon

Thanks PaNkAJ. My granddaughters agree, they too use Firefox but because IE is all Ive ever used, I found Firefox to be confusing lol. So if i remove IE from my add/remove programs what about the critical updates that i downloaded? Should they be removed also? Will wait to hear back from you.

PaNkAJ

Do not remove IE, Use Firefox instead...
Just Delete the shortcut of IE from desktop & Keep's Firefox one

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cherdon

Apparently my system is infected with a polymorphic file infector called Virut. It appears the only solution suggested is a format and clean install which i have never done. In this case i guess switching from IE to firefox wouldn't make a bit of difference OR would it? Ive spent hours trying to fix this to no avail.

PaNkAJ

Use this to Remove Virut Virus

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cherdon

Thanks so much, didn't realize there was another alternative. I am a novice so there is one part i really dont understand which is the following quote:
You can also specify the disks (or partitions) to heal as a command parameters, e.g.: "rmvirut C: D:". If the command is used without parameters, it heals all disks (partitions) on computer. and this part: For proper functionality of the remover it is necessary to save the rmvirut.nt into the same folder as rmvirut.exe. Can you possibly explain it in a way like step by step so i can fully understand exactly what im to do and how? I know this is asking alot from you but your my only hope. Also im suppose to run an avg complete test but i downloaded avg off the internet earlier this evening and it found trojans and viruses but wouldn't remove any of them, an error box would come up and say they were in use or something to that effect or read only. Cant seem to find an antivirus or spyware program that will actually remove everything without asking me to buy it or for a license key.